"Climate exhibits those behavioral and attitudinal characteristics of participants which are more empirically accessible to external observers. Culture, on the other hand, represents a more implicit feature of organizations."
"Renik notes that the power of the patient’s transference will persist in spite of selfdisclosure. I would add that this includes the idealizing transference as well. An idealizing patient will surely idealize a user-friendly, self-disclosing analyst as readily as a silent, austere one."