"Organizational blind spots arise when leadership and/or operational members in organizations are unable to acknowledge unworkable strategies."
"What has been referred to as generalized trust has been advanced as a condition for self-identity and the absence of such trust has been found to lead to a corroded sense of self...This study advances the idea that trust may play a similar role in organizations..."
"Prins’s article (2010) exemplifies how a systems psychodynamic orientation cancontribute to our understanding of those interorganizational phenomena known as multi-agency collaborations. It is precisely the apparent quality of the research and consultancy that makes this case study useful for purposes of heuristicand academic discussion."
In Stein’s practice, listening deeply is an attitude evoked by the psychoanalytic concept of hovering attention—a careful attending to the person or group one is trying to help and an equally careful attending to how one is hearing these others. This book explores the many aspects of attentive listening through storytelling and includes examples of organizational case studies.